store policy

If we run out of any advertised item during a sale, or should an item not arrive due to production or transportation problems, we will reorder for you at the sale price or offer you a better item at the advertised price. This does not apply to clearance and closeout sales. Some items not in stock are available by special order.

We make every attempt to avoid errors in pricing and product information, but if a mistake does occur we reserve the right to correct it. Our policy is to match the prices on MorganJewelers.com to the prices you will find in our stores. If you find a discrepancy please Contact Us (the link to the bottom of the Home Page). All prices listed on this site are in U.S. Dollars.

You may return or exchange your purchase within 30 days of original purchase date, except closeout, altered, sized, special order, and custom made jewelry. The original receipt must accompany all returns or exchanges.

Due to the cost of gold, additional sizing charges will apply based on the following: Any ring under $99.99 that is being sized up more than one size, $25 will be added. Any ring over $100 that is being sized up more than two sizes, $25 will be added. Any two-ring wedding set being sized up more than two sizes, $50 will be added. Initial sizing based from stock size (Seven for ladies, Ten for men) unless otherwise noted.

A $15 Fed-Ex shipping charge is applied to all orders. Morgan Jewelers does not offer Saturday delivery at this time.  On orders with special requests such as sizing, please allow 5-7 business days before the order is transferred to the shipping department.  At this time, Morgan Jewelers can only ship to verified billing address for the security of our customers and product.

Many items on this site are enlarged to show detail.

Morgan Jewelers Provides Only Conflict Free Diamonds

Of the world's diamonds, 99% of them are conflict free.  Morgan Jewelers only purchases from that 99%.  To learn more about Morgan Jewelers safe purchasing procedures to ensure our diamonds are conflict free click here.

Morgan Jewelers Privacy Notice

Currently Effective

Our Commitment to Privacy

Your privacy is important to Morgan Jewelers. In order to protect your privacy, we provide this notice explaining our online practice of your personal information in the matter of collection and use.

Information Collected

This notice applies to all information regarding purchase orders submitted to Morgan Jewelers website. On the pages you can order product, the information collected is:

Name - Address - Email Address - Phone Number - Credit Card Information

All of which, you must render for the fulfillment of the order. The shipping and billing address must be the same to fulfill the order.

The Way Your Information Is Used

We use the information submitted by you when placing an order only to complete that order. We do not share this information with outside parties, except to the extent to complete the order.

We use email addresses to answer email questions we receive or to contact you concerning the order you placed. Email addresses are not used for any other purpose and are not shared with outside parties.

We never use or share the information provided to use online in any way other than the uses above.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please email us at: customercare@morganjewelers.com