Repair And Warranty Plan

Ring Sizing

Due to cost of gold, additional sizing charges will apply based on the following: Any ring under $99.99 that is being sized up more than one size, $25 will be added. Any ring over $100 that is being sized up more than two sizes, $25 will be added. Any two ring wedding set being sized up more than two sizes, $50 will be added. Initial sizing based from stock size (Seven for Ladies, Ten for Men) unless otherwise noted.

Complete Lifetime Limited Diamond Warranty

We guarantee complete satisfaction on your Morgan Jewelers Diamond purchase. Your Morgan Jewelers Diamond Warranty covers the replacement of any diamond (with one of equal value) that is lost or damaged while it is in its original mounting, provided a Morgan Jewelers Jeweler cleans and inspects (at no charge) your diamond(s) and mounting at least every six months and records the inspection on your warranty certificate. There are no warranties, written or oral, other than as set forth on the actual warranty form. The warrantor shall not be liable for incidental or consequential damages.

In addition, any Love Story® Jeweler in America will give you full credit for the original purchase price of your diamond (regardless of the age or condition of the original mounting), towards the purchase of another Love Story® Diamond, provided the price of the new diamond is at least twice the original purchase price. Please retain and show your original sales slip at time of trade-in.

We urge you to insure your diamond as soon as possible, as you would any other major purchase. Please contact your insurance agent for full details. We will be pleased to provide you with an appraisal at no charge for insurance purposes, or answer any questions your agent might have. Be sure to keep your certificate and your original sales slip with your important papers. NOTE: This Warranty does not cover fracture filled or clarity enhanced diamonds.

How to Care for your Diamond

Take advantage of the free inspection and cleaning by your Love Story® Jeweler. Between professional cleanings, your diamond's maximum brilliance can be maintained with our specially formulated Love Story® Jewelry Cleaner. Dip your ring in the cleaner solution, then brush the diamond with a soft, clean brush. Wipe with a soft towel. Follow these few easy tips and your diamond will remain as beautiful as the day you bought it, for years to come.

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Inspection and Cleaning

To keep your diamond looking new and to keep your Lifetime Warranty in effect, your diamond ring must be inspected and professionally cleaned every six months and the inspection verified in writing on the back of the warranty form. Your Love Story® Jeweler will do this at no charge. In addition to the required inspections, please feel free to bring your ring in at any time for professional cleaning and inspection. Be sure to bring your certificate with you when you have your diamond cleaned and inspected.

Peace of Mind Service and Repair Plan

The Perfect Way to Protect Your Fine Jewelry Purchase!

The Love Story® Peace of Mind Service and Repair Plan covers repairs needed on protected jewelry worn under normal conditions for the length of the plan (Terms and plan length vary, see you Love Story® Jeweler for details). Includes 15 valuable benefits:

1. Free ring sizing.
2. Free tightening of any gem in the setting.
3. Free retipping or smoothing of prongs to prevent snagging.
4. Free refinishing or polishing.
5. Free bridal set soldering.
6. Free replacement of diamonds or gemstones, if they break or chip.
7. Appraisals (for insurance or estate purpose) for jewelry purchased, provided at a discounted rate.
8. Free jar of jewelry cleaner (see your Love Story® Jeweler for details).
9. Free clasp replacement on gold chains or bracelets.
10. Free chain or bracelet soldering.
11. Free restringing of pearls.
12. Free earring repair and back replacement on covered earrings.
13. Thirty day full value exchange privilege on any unaltered jewelry purchase.
14. If you move, the Love Story® Jeweler in your new area will honor this plan!
15. Free gift certificate for up to the full price of this plan may be applied a new jewelry purchase (gift amounts vary, see your Love Story™ details).

Your Responsibility

Care for your jewelry according to the instructions in your Love Story® warranty. This includes periodic inspections to check for loose prongs and other potential problems. Your Love Story® warranty offers valuable benefits including Trade-in Value Guarantee and Lost Diamond Replacement (see warranty for details).

How to use your Plan

Simply take the protected item, along with your Plan certificate and your original sales receipt to any Love Story® Jeweler. If this is inconvenient, call the store manager at the Love Story® Jeweler where the item was purchased for instructions on where and how to send the jewelry. It is the customer's responsibility to prepay postage/freight charges and insure the jewelry for its full value.