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Policy and Procedures for 30 day Returns/Exchanges/Refunds

If you are not completely satisfied with your purchase we will exchange or refund the item within 30 days after it was shipped. All merchandise must be in the original condition and accompanied by the original receipt. No exchange or refund will be issued on Special Ordered merchandise i.e. sized, engraved, altered and/or custom made. Refunds will not be issued on clearance or closeout merchandise.

Upon receipt of the returned merchandise we will credit your account. All refunds over $100.00 will be paid by check from our corporate office.

You have the choice of returning merchandise to any Morgan Jewelers location or by mail to Morgan Management Online Department.

Please call for a Return Authorization at 1-800-234-0508 ext. 110. Send Morgan Jewelers merchandise to:

Morgan Management Online Dept.

P. O. Box 45820

Salt Lake City, UT 84145

Please return your purchase via U. S. Postal Service, be sure to insure the package for the amount paid and send Return Receipt Requested. Customer is responsible for return postage.

 

Repairs and Warranty Inspections

Morgan Jewelers will except any repair accompanied by original receipt and/or warranty plan. Repairs have a turn around of 3-5 weeks from date we receive merchandise. Repair charges will be determined per work and materials upon receiving of merchandise.

You have the choice of taking the merchandise to any Morgan Jewelers location or mail to Morgan Management Online Department for repair or inspection.

Please call for a Return Authorization at 1-800-234-0508. Send Morgan Jewelers merchandise to:

Morgan Management Online Dept.

P. O. Box 45820

Salt Lake City, UT 84145

Please return your repair via U. S. Postal Service, be sure to insure the package for the amount paid and send Return Receipt Requested. Customer is responsible for return postage. Find out more information on repair and warranty plans.